The Agentic AI platform for premium customer experience

Los Agentes de IA de Fidu mejoran la experiencia de los usuarios, reducen la carga operativa y ayudan a que su institución crezca.

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We help your business grow

Grow Revenue

Improve Retention

Increase Satisfaction

Conversational Intelligence Layer

Core AI engine for managing complex, high-value customer interactions.

Autonomous Agents

LLM-powered agents executing multi-step workflows, including transactional actions in ERP/CRM systems.

Customer Context

Queryable profiles storing preferences, history, and behavioral data for personalization.

Human Handoff

Real-time transfer of conversation state and context to human agents through integrated platforms.

Workflow Automation Engine

Action execution, orchestration, and data-driven personalization to drive loyalty and revenue.

Tool Use

Secure invocation of APIs, RPA, or internal services to perform high-value customer actions.

Orchestration

Task routing across AI agents, humans, and back-end systems with execution tracking.

Custom RAGs

Grounding responses in indexed, up-to-date business and product data.

Enterprise Level Integrations

Connectivity, control, and compliance across the customer experience stack.

Knowledge Base

Multi-source ingestion and embedding pipeline for structured/unstructured content.

Omnichannel

Unified orchestration for text, social, and voice channels with channel-specific optimizations.

Guardrails

Policy enforcement, approvals, role-based access, moderation, and audit logging.

Los colegios más innovadores ya usan IA ¿Y el tuyo?