Privacy Policy

Use of Your Data

The company works exclusively with third-party providers who agree contractually to follow this Privacy Policy's terms. These vendors are prohibited from using personal data beyond authorized purposes. Data collection supports account management, technical assistance, usage analytics, service improvement, and push notifications (with explicit consent).

The organization follows Google's Family Policy requirements and does not intentionally gather information from minors under 13 without parental consent.

Data Security Measures

Appropriate technical and organizational protections have been implemented to safeguard data. Access credentials combine unique usernames and passwords that should remain confidential. Internet communications lack inherent security unless encrypted and may route through international locations.

Fidu maintains reasonable administrative, technical, and physical protections against unauthorized access or destruction. Encryption is employed when appropriate. However, no transmission or storage system offers complete security guarantees, and the company cannot warrant absolute safety for transmitted data.

Data Retention

Personal information stays retained only as long as necessary for stated purposes, unless extended retention follows applicable law. Data remains active throughout account duration. After legitimate business needs end, data faces deletion or anonymization, with secure isolation occurring if immediate removal is impractical.

Data Storage Locations

Data may be stored in the United States, Canada, and other jurisdictions. International transfers enable operational functionality and external service access, conducted per applicable protection standards. Users consent to cross-border data transfers by using the platform.

Third-Party Websites and Services

The platform contains external links for which Fidu assumes no responsibility regarding third-party practices or content. This policy covers only Fidu-collected data. Users should review separate privacy policies for external services, including app stores and payment processors.

Access, Rectification, and Deletion of Your Data

Data retention matches service provision duration. Users may contact soporte@fidu.la to unsubscribe, access, or request deletion for themselves or children. EEA residents possess rights including access requests, correction, deletion, processing restrictions, and data portability. Limited objection rights exist in specific circumstances.

Legal Disclosures

Personal data collection occurs from adults and consenting parents, plus de-identified analytics data. Legal obligations may require disclosure to third parties — including subpoena compliance, property protection, and fraud investigation support.

Modifications to This Policy

The company reserves modification rights with updates indicated through revised dates taking immediate effect. Material changes trigger notifications via prominent notices or direct communication. Periodic review recommendations encourage user awareness.